Your Privacy Matters to Us
At GCP India, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, create an account, place an order, or interact with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
To provide a better shopping experience and efficient customer service, we may collect the following information:
Personal Information
When you place an order, create an account, subscribe to updates, or contact us, we may collect:

• Full Name

• Mobile Number

• Email Address

• Billing Address

• Shipping Address

• Company Name (if applicable)

• GST Number (if applicable)

Payment Information
Payments are processed through secure third-party payment gateways.
We do not store:

• Credit Card Details

• Debit Card Details

• CVV Numbers

• Internet Banking Credentials

Payment information is handled securely by authorized payment service providers.
Technical Information
When you browse our website, we may automatically collect:

• IP Address

• Browser Type

• Device Information

• Operating System

• Pages Visited

• Time Spent on Website

• Referral Sources

This information helps us improve website performance and user experience.
How We Use Your Information
We may use your information to:
Process Orders

• Confirm orders

• Process payments

• Arrange shipping and delivery

• Provide invoices and order updates

Customer Support

• Respond to inquiries

• Resolve complaints

• Handle returns and refunds

Improve Services

• Enhance website functionality

• Analyze customer preferences

• Improve product offerings

Marketing Communications
With your consent, we may send:

• Promotional offers

• Product updates

• Newsletters

• Special announcements

You may unsubscribe from marketing communications at any time.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:

• Remember user preferences

• Improve website functionality

• Analyze website traffic

• Enhance shopping experience

Users can choose to disable cookies through their browser settings; however, some website features may not function properly.
Information Sharing and Disclosure
We respect your privacy and do not sell, rent, or trade your personal information to third parties.
We may share information with trusted service providers, including:
Delivery & Logistics Partners
To facilitate order fulfillment and delivery.
Payment Service Providers
To process secure online transactions.
Technology and Hosting Providers
To maintain website operations and security.
Legal Authorities
When required by law, court order, government authority, or regulatory obligation.
All service providers are expected to maintain appropriate confidentiality and security standards.
Data Security
We implement reasonable technical, administrative, and physical security measures to protect personal information from:

• Unauthorized access

• Loss or theft

• Misuse

• Disclosure

• Alteration

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, absolute security cannot be guaranteed.
Data Retention
We retain personal information only for as long as necessary to:

• Fulfill business purposes

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Once information is no longer required, it is securely deleted or anonymized where reasonably possible.
Your Rights
Depending on applicable laws, you may have the right to:

• Access your personal information.

• Request correction of inaccurate information.

• Update account information.

• Request deletion of personal data where legally permitted.

• Withdraw consent for marketing communications.

To exercise any of these rights, please contact us using the details provided below.
Third-Party Links
Our website may contain links to third-party websites.
GCP India is not responsible for:

• Privacy practices of external websites.

• Content hosted on third-party platforms.

• Security measures adopted by third-party websites.

Users are encouraged to review the privacy policies of any external websites they visit.
Children's Privacy
Our website and services are not intended for individuals under the age of 18 years.
We do not knowingly collect personal information from children. If such information is discovered, appropriate steps will be taken to remove it.
Marketing and Promotional Communications
By providing your contact details, you may receive:

• Order-related notifications

• Promotional messages

• Product recommendations

• Company updates

You may opt out of promotional communications at any time by:

• Clicking the unsubscribe link in emails.

• Contacting our customer support team.

Order-related communications may still be sent as necessary for transaction processing.
Compliance with Indian Laws
This Privacy Policy is intended to comply with applicable Indian laws and regulations relating to data protection and electronic commerce, including relevant provisions under:

• The Information Technology Act, 2000

• Information Technology Rules and applicable amendments

• Other applicable Indian legal and regulatory requirements

Changes to This Privacy Policy
GCP India reserves the right to modify, update, or revise this Privacy Policy at any time.
Any changes will be published on this page along with the updated revision date. Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.